Privacy Policy – Padel Watch Go (Apple Watch and iPhone)

Last updated: October 18, 2026

This policy explains what data is processed by the Padel Watch Go Apple Watch app and its companion iPhone app (together, “the apps”), why, and how you stay in control of that data.

The data controller is Apollo X, Avenue Louise 54, 1050 Brussels, Belgium (VAT BE 1032.637.650). Contact: hello@apollox.be.

 

In short

  • Without an account, the Apple Watch app works as before: your matches stay on your watch and nothing is sent online.
  • If you sign in with Apple, which is optional on the watch and required for the iPhone app, your matches are saved to your account. This lets you find them on your iPhone.
  • No ads, no tracking, no selling of data, and no audience measurement tools.
  • You can delete your account and your data at any time, directly from the apps.

 

1. Data that stays on your devices

  • Matches recorded on the watch. They include scores, the point-by-point history, statistics and the first names you entered. They are stored on your Apple Watch and only leave it if you turn on sync (see section 2).
  • App settings. For example your first name, the number of games per set, golden point and tie-break. They are stored on the device.
  • Health data (Apple Health). With your permission, the Apple Watch app reads your heart rate and active calories during a match. It also saves the workout to the Health app. You manage these permissions in Settings → Health, and Health app data stays under your control.

 

2. Data processed if you sign in (sync)

When you use “Sign in with Apple”, the following data is stored in your account:

Account data

  • a technical account identifier;
  • the identifier provided by Apple;
  • your email address, which may be a relay address if you chose “Hide My Email”;
  • your name, if you choose to share it when signing in.

Match data

  • the date and duration of the match;
  • the score and point-by-point history, statistics and match settings;
  • the players’ first names you entered;
  • the matches you prepare on the iPhone (players’ first names, serving order, settings).

Health data linked to matches

If you have allowed access to Health, this means your average and maximum heart rate, your active calories and the workout duration.

The first names of other players you enter are saved with the match. Only enter first names or nicknames, with the consent of the people concerned.

 

3. Why we use this data, and on what legal basis

  • To provide the service you ask for. That means syncing your matches between the watch and the iPhone, showing your statistics and preparing a match. The legal basis is the performance of the service you requested (Article 6(1)(b) GDPR).
  • Health data. This is sensitive data. It is only sent if you have allowed access to Health and turned on sync, and it is only used to show your match statistics. The legal basis is your explicit consent (Article 9(2)(a) GDPR). You can withdraw this consent at any time in three ways: by signing out, by deleting your account, or by removing access in Settings → Health.
  • Excluded uses. Your data, including data from Apple Health, is never used for advertising or marketing and is never sold. It is only shared with the technical providers described in section 4, and is not subject to any automated decision-making.

 

4. Who has access to your data

  • Google (Firebase Authentication and Cloud Firestore). Google hosts your account and your synced matches as a processor, only on our instructions. This data may be processed outside the European Union. Google covers these transfers with the European Commission’s Standard Contractual Clauses and the EU–U.S. Data Privacy Framework.
  • Apple. Apple is involved for signing in (“Sign in with Apple”) and for Apple Health, under its own privacy policy.
  • No one else. We do not sell, rent or share your data with any other third party.

 

5. Security

  • Communication with our servers is encrypted (HTTPS).
  • The database security rules restrict access to each account: only you can access your data.
  • Sign-in tokens are kept in the device’s secure Keychain.

 

6. Data retention

  • Synced data. It is kept as long as your account exists. If you delete your account, everything is erased: your account, your synced matches, the prepared match and your profile. Your Apple sign-in for the app is also revoked.
  • Deletion delay at Google. Any technical copies are then removed from Google’s systems according to its deletion timelines.
  • Data stored on your devices. It stays there until you delete it (watch history) or uninstall the app.

 

7. Deleting your account and your data

  • On iPhone: Profile → “Delete my account”.
  • On Apple Watch: Settings → “Delete my account”.
  • By email: write to hello@apollox.be from the address linked to your account.

Matches recorded on the watch stay on the watch after your account is deleted. You can delete them from the app’s history.

 

8. Your rights

Under the GDPR, you have the following rights over your data:

  • access, rectification and erasure;
  • restriction and objection;
  • portability: on iPhone, Profile → “Export my data” gives you a file containing your data;
  • withdrawal of your consent at any time.

To exercise these rights, write to hello@apollox.be. We reply within one month.

You can also lodge a complaint with the Data Protection Authority (Belgium, www.dataprotectionauthority.be) or with the authority of your country of residence.

 

9. Children

The apps are not designed to collect data from children. If you are under 13, do not create an account without the consent of a parent or guardian.

 

10. Changes to this policy

We may update this policy as the apps or the law change. The date of the last update is shown at the top of this page. If there is a significant change, we will let you know in the apps or on this page.

 

11. Contact

Apollo X
Avenue Louise 54, 1050 Brussels, Belgium
VAT: BE 1032.637.650
Email: hello@apollox.be